Privacy Policy

This Privacy Policy gives you information about how Elite HR Partners Ltd collects and uses your personal data, including any data you may provide when you sign up to our newsletter or when we provide a service to you.

1. Important Information and Who We Are

2. Types of Personal Data We Collect About You

3. How Your Personal Data is Collected

4. How We Use Your Personal Data

5. Disclosures of Your Personal Data

6. Data Security

7. Data Retention

8. Your Legal Rights 

9. Contact Details

10. Complaints

11. Changes to the Privacy Policy and you Duty to Provide us of Changes

1.    Important Information and Who We Are

Elite HR Partners Ltd is the controller and is responsible for your personal data (collectively referred to as “We”, “Us”, or “Our” in this Privacy Policy). Our company registration number is 15786421 and Our registered office address is Fusion At Magna, Magna Way, Rotherham, England, S60 1FE.

2.    Types of Personal Data We Collect About You

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store or transfer different kinds of personal data about you, which We have grouped together as follows:

  • Identity Data including your first and last names, marital status, title, date of birth and gender
  • Contact Data including your address, phone number and email address
  • Financial Data including your bank account and payment details
  • Transactional Data including details about payments made to and from you and other details of services you have purchased from Us
  • Technical Data including your IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and device ID
  • Profile Data including your username and password, your interests, preferences, feedback and survey responses
  • Usage Data including information about how you interact with and use Our website and services
  • Marketing and Communications Data including your preferences in receiving marketing from Us and Our third parties and your communication preferences

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, We may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with Our website to help improve the website and Our service offering.

3.    How Your Personal Data is Collected

We use different methods to collect data from and about you including through:

·       Your interactions with Us. You may give Us your personal data by filling in online forms or by corresponding with Us by post, phone, email or otherwise. This includes personal data you provide when you:

apply for Our services;

subscribe to Our newsletter;

request marketing to be sent to you;

enter a competition, promotion or survey; or

give Us feedback or contact Us.

·       Automated technologies or interactions. As you interact with Our website, We will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see Our cookie policy https://elitehrpartners.com/#  for further details.

·       Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:

Technical Data is sometimes collected from the following parties:

analytics providers;

advertising networks; and

search information providers.

Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services including Stripe, Go Cardless, PayPal, and courier providers, based in the UK, EEA and United States.

Personal data of employees may also be received from employers who ask Us to provide a service for their business.

4.    How We Use Your Personal Data

Legal Basis:

The law requires Us to have a legal basis for collecting and using your personal data. We may rely on one or more of the following legal bases:

·       Performance of a contract with you: Where We need to perform the contract We are about to enter into or have entered into with you.

·       Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that We are subject to. We will identify the relevant legal obligation when We rely on this legal basis.

·       Recognised legitimate interest: We may use your personal data where it is necessary for one of the pre-approved purposes. These include safeguarding “vulnerable” people and preventing or investigating crime.

·       Legitimate interests: We may use your personal data where it is necessary to conduct Our business and pursue Our legitimate interests, for example to prevent fraud and enable Us to give you the best and most secure customer experience. We make sure We consider and balance any potential impact on you and your rights (both positive and negative) before We process your personal data for Our legitimate interests. We do not use your personal data for activities where Our interests are overridden by the impact on you (unless We have your consent or are otherwise required or permitted to by law).

·       Consent: We rely on consent only where We have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

Purposes for Which We Will Use Your Personal Data:

We have set out below, in a table format, a description of all the ways We plan to use the various categories of your personal data, and which of the legal bases We rely on to do so.

Purpose/Use

Type of data

Legal basis and retention period

To provide Our service(s) to you including:

(a) registering you as a client

(b) managing payments

(c) collecting and recovering money owed to Us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

Performance of Our contract with you.

Necessary for Our legitimate interests (to recover debts due to us)

Service updates or marketing purposes

(a) Identity

(b) Contact

(c) Marketing and Communications

(d) Profile

(e) Usage

Your informed consent – We will ask for your consent before We process your data for this purpose. We will be clear about what and how We will communicate to you.

You can ask Us to stop sending you marketing communications at any time by contacting Us via the contact details in paragraph 9.

Research or archiving purposes

(a) Identity

(b) Contact

(c) Profile

(d) Usage

Your informed consent – We will ask for your consent before We process your data for this purpose. We will inform you what data We will process and what research We will conduct.

 

Recruitment purposes

(a) Identity

(b) Contact

(c) special category data relating to convictions

Necessary for Our legitimate interests (recruitment activities).

To manage Our relationship with you which will include:

(a) Notifying you about changes to Our terms or privacy policy

(b) Dealing with your requests, complaints and queries

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

 

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for Our legitimate interests (to keep Our records updated and manage Our relationship with you)

Safety of clients and third parties

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Financial

(f) Transaction

Recognised legitimate interest

Legal obligation

 

5.    Disclosures of Your Personal Data

We may share your personal data where necessary with the parties set out below for the purposes set out in the table above.

·       Insurance companies

·       Organisations We need to share information with for safeguarding reasons

·       Professional or legal advisors

·       Professional consultants

·       Organisations we’re legally obliged to share personal information with

·       Debt collection agencies

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow Our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with Our instructions.

6.    Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on Our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where We are legally required to do so.

7.    Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if We reasonably believe there is a prospect of litigation in respect to Our relationship with you.

To determine the appropriate retention period for personal data, We consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which We process your personal data and whether We can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law We have to keep basic information about Our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask Us to delete your data: see Paragraph 8 below for further information.

In some circumstances We will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you.

8.    Your Legal Rights 

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

·       Request access to your personal data (commonly known as a “subject access request”) – This enables you to receive a copy of the personal data We hold about you and to check that We are lawfully processing it.

  • Request correction of your personal data – This enables you to ask Us to correct or delete personal information that is inaccurate or incomplete. 
  • Request erasure of your personal data in certain circumstances– This enables you to ask Us to delete your personal information when there is no good reason for Us continuing to process it. We may not always be able to comply with your request of erasure for legal reasons which will be notified to you.
  • Object to processing of your personal data– You have the right to object to the processing of your personal data when We are relying on a legitimate interest as Our lawful basis and there are no compelling legitimate grounds to process your information.
  • Withdraw consent– When We use consent as Our lawful basis you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
  • Request a transfer of your personal data to you or a third party – This enables you to ask Us to transfer your personal data when the information is automated and We are relying on the lawful basis of consent or performance of a contract to process your personal data.
  • Request restriction of processing– This enables you to ask Us to limit how We can use your personal information in one of the following scenarios:

If you want Us to establish the data’s accuracy;

Where Our use of the data is unlawful but you do not want Us to erase it;

Where you need Us to hold the data even if We no longer require it as you need it to establish, exercise or defend legal claims; or

You have objected to Our use of your data but We need to verify whether We have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact Us (see contact details in paragraph 9).

We may need to request specific information from you to help Us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up Our response.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, We could refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it could take Us longer than a month if your request is particularly complex or you have made a number of requests. In this case, We will notify you and keep you updated.

9.              Contact Details

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact Us in the following ways:

·       Email address: info@elitehrpartners.com

·       Postal address: Fusion At Magna, Magna Way, Rotherham, England, S60 1FE

·        Telephone number: 02045919504

10.                   Complaints

If you have any concerns about Our use of your personal data, you can ask Us for clarification if there is something you do not understand or make a complaint to Us using the contact details in paragraph 9.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (https://ico.org.uk/).

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://ico.org.uk/make-a-complaint

11.                   Changes to the Privacy Policy and your Duty to Inform Us of Changes

We keep Our privacy policy under regular review. This version was last updated on 07.09.2026. Historic versions can be obtained by contacting us.

It is important that the personal data We hold about you is accurate and current. Please keep Us informed if your personal data changes during your relationship with us, for example a new address or email address.